At Aashvi Fashion House, we strive to ensure your satisfaction with our products and services. This policy outlines our guidelines regarding cancellations and refunds:

1. Cancellation Policy

• Orders: You may cancel your order before it has been shipped. Once shipped, orders cannot be cancelled.

• Cancellation Process: To cancel an order, please contact our customer support team immediately with your order details.

2. Refund Policy

• Damaged or Defective Items: If you receive damaged or defective items, please notify us within 7 working days of receipt. We may require photographic evidence to process your claim.

• Returns: We accept returns within 3 days of delivery for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase.

• Refund Process: Refunds will be issued to the original method of payment within 7 Working days after receiving and inspecting the returned items.

3. Non-Refundable Items

• Clearance and Sale Items: Clearance or sale items are non-refundable and cannot be returned unless damaged or defective.

4. Contact Us

• For cancellations, refunds, or further inquiries, please contact our customer support team at 8178192724.